Refund Policy

Last Updated: February 14, 2025

At elitetravelescape, we are dedicated to providing a seamless and enjoyable experience for all our customers. If for any reason you are not satisfied with the services you have purchased from us, this Refund Policy outlines the terms under which a refund may be offered.

1. Eligibility for Refunds

Refunds may be provided under the following circumstances:

• Incorrect Booking: If an error occurs while processing your booking (such as incorrect dates, services, or payment), we will review the issue and may offer a refund based on the situation.
• Service Not Provided: If we are unable to provide the services as described in your booking confirmation due to reasons within our control, a full refund will be issued.

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Cancellation after the service has already been rendered
• Change of mind after booking confirmation
• No-show for a scheduled service or activity without prior notice

3. Refund Request Process

To request a refund, please follow these steps:

1. Contact us via email at contact@elitetravelescape.site or by phone at +1 701-368-4739.
2. Provide your booking reference number, a clear explanation of the issue, and any supporting documents (such as proof of payment or communication).
3. Our team will review your request and, if approved, process the refund within 7–10 business days.

4. Refund Method

Refunds will be issued using the original method of payment. Please note that processing times may vary depending on your bank or payment provider.

5. Contact Information

If you have questions or need assistance regarding this Refund Policy, please contact us:

DotTourism LLC
Email: contact@elitetravelescape.site
Phone: +1 701-368-4739
Address: 300 2nd Ave NE, Jamestown, ND 58401, USA